Author: Admin

Professor Michael W. Purdy, Ph.D. Distinguished Listening Scholar, Past Vice Chair, Global Listening Centre. Professor Emeritus, Governors State University. USA This summer I found a fascinating article* that argued for a helpful approach to mental illness and the road to mental health. In general, we can use the listening practice described in this article as [...]

Donna L. Halper, Ph.D. Director (Media Ecology) Global Listening Centre. Associate Professor at Lesley University of Cambridge, Massachusetts. USA For many of us, our typical day is punctuated by frequent interactions with the internet and social media. We check our email, we read our newsfeed, we look at our phones to see if anyone has [...]

Associate Professor Gayle M. Pohl, Ph.D. Senior Vice President (Education Policy), Global Listening Centre. Associate Professor at University of Northern Iowa. USA Public relations is a field where communication practitioners seek to employ a strategic communication process to build mutually beneficial relationships between organizations and their public. A seminal theory central to the professional goals [...]

Professor Renee Guarriello Heath, Ph.D. Department of Communication at the University of New Hampshire and the Co-Director and Co-Founder of the Civil Discourse Lab. USA As we consider one another’s needs trailing in the wake of the global pandemic, I do not need to remind the readers of this newsletter why authentic listening is particularly [...]

Professor Michael W Purdy, Ph.D. Distinguished Listening Scholar, Past Vice Chair, Global Listening Centre. Professor Emeritus, Governors State University In searching for some thoughts on listening and war, note the wisdom in an October 2003 column written by three-time Pulitzer Prize winning columnist for The New York Times, Thomas Friedman, about how the Iraq war [...]

Carin-Isabel Knoop Executive Director at Harvard Business School, Harvard University “Simply populating your team with diverse perspectives and experiences doesn’t always translate into better performance. In fact, the uncomfortable truth is that diverse teams can underperform homogeneous teams if they’re not managed actively for differences among team members.”  Professor Frances Frei and Anne Morriss  Unleashed: [...]

Steven G. Kellman, Ph.D. Director (Academia) Global Listening Centre. Professor at University of Texas, San Antonio, USA. L istening is essential to success in many professions. A physician without a stethoscope is as handicapped as an encumbered without a microphone. Auscultation (from the Latin auscultare, to listen), the procedure of monitoring sounds within organs of [...]

Donna L. Halper, Ph.D. Director (Media Ecology) Global Listening Centre. Associate Professor at Lesley University of Cambridge, Massachusetts, USA. A few weeks ago, I received an interesting lesson about listening. It happened in an unexpected place: an old graveyard, in an out-of-the-way part of Boston, the city where I live. What I learned was something [...]

Laura Dryjanska, Ph.D. Director (Academia), Global Listening Centre. Director of the Master of Science in Positive Organ-izational Psychology at Biola University, Rosemead School of Psychology. “There is a difference between truly listening and waiting for your turn to talk.” - Ralph Waldo Emerson  Positive Psychology has been a growing, research-based field of study for more [...]

Professor Sally J. McMillan Ph.D., Director (Global Strategy & Corporate Listening) Global Listening Centre, Professor of Advertising and Public Relations at the University of Tennessee at Knoxville . US. For decades, marketing communication research and practice has focused on the importance of two-way communication (Grunig & Grunig, 1989; Grunig & Hunt, 1984), interactivity (McMillan, 2002a, [...]