The Day I Zipped My Lips and Let My Patients Talk

(Danielle Ofri, MD, is a physician at Bellevue Hospital and an associate professor of medicine at the New York University School of Medicine, as well as Director of Healthcare Listening at the Global Listening Centre. This article is made by Dr. D Ofri from an excerpt from her book, What Patients Say, What Doctors Hear5
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Listening to remember: Active sensory listening.

By Maree Sugai 菅井マリー准教授 Director (Health Care) Global Listening Centre Associate Professor Intercultural Communication . Dept of Social Sciences Tohoku University of Community Service and Science .Japan Have you ever sat through a lecture, watched a “how to” You Tube video or been given location directions only to find you can’t really remember very much,
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Listening as Service: The Gift of Receptivity

Dr. Michael Purdy, PhD Past VC Global Listening Centre Professor Emeritus, College of Arts and Sciences Governors State University of Illinois. There some ancient wisdom to the effect that the path to the spiritual, as well as material, success in life comes through love, meditation, and service—for some, it is the double act:love and serve.
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AN ODE TO LISTENING

Yoel  Nitzarim It is the spaces between the keys on the piano, the intervals between drops of rain in a storm, the branches of a tree swaying in a breeze, the vertices of a snowflake cascading its way down through the crispy icy air, the sun's rays hitting the pedestrian as he wends his way
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Why Listening (and Pronunciation) Is a Life-and-Death Matter

 (Conceptual Article By) Dr Hal Swindall, Ph.D. Director, Global Listening Centre.Prof  : Jinan University, Guangzhou, China.Published On 22nd July 2017 A few days before being invited to contribute an article to the Global Listening Centre by your member Sardool Singh, my attention had been arrested by a news item about a Dutch teenager who bungee jumped to
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Listening and Leading with an Open Heart

ByThomas H. DahlborgDirector, Global Listening Centre.President : Dahlborg Healthcare Leadership Group.Published On : 19th July, 2017. I've worked in hierarchical organizations for most of my career, where decisions are top-down and based on what's already known; where individuals provide input based solely on their role and responsibility (no stepping outside); where process and outcomes are based
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Welker Award

Honourable Listening Chairman Professor Chennupati Jagadish of Global Listening Centre Receives Prestigious Scientific Welker Award 2107 at Berlin, 18th May 2107. We all are proud of you Sir !
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Can we move beyond lip service on the art of listening in health care?

An Essay From Philippa Goranson Associate Director (Health Communication) Global Listening Centre. Listening in health care can be a very complicated matter and concerns many different aspects on health care encounters. Even if one spontaneously asks oneself: is it not the most common sense thing to do? I have been caught up on this topic
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The Joy Of Giving Year

There is a joy to giving and it is encapsulated in St Francis of Assisi‘s time lasting quote “For it is in giving what we receive”. There is a particular joy to giving something of ourselves when that gift is needed and appreciated by another. All of us have the very human need to be
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