Higher Education

May
20

Listening in the Time of War and Peace

Professor Michael W Purdy, Ph.D. Distinguished Listening Scholar, Past Vice Chair, Global Listening Centre. Professor Emeritus, Governors State University In searching for some thoughts on listening and war, note the wisdom in an October 2003 column written by three-time Pulitzer Prize winning columnist for The New York Times, Thomas Friedman, about how the Iraq war [...]
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May
20

Learn to listen and listen to learn

Carin-Isabel Knoop Executive Director at Harvard Business School, Harvard University “Simply populating your team with diverse perspectives and experiences doesn’t always translate into better performance. In fact, the uncomfortable truth is that diverse teams can underperform homogeneous teams if they’re not managed actively for differences among team members.”  Professor Frances Frei and Anne Morriss  Unleashed: [...]
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May
20

Oyez! Oyez! Oyez!

Steven G. Kellman, Ph.D. Director (Academia) Global Listening Centre. Professor at University of Texas, San Antonio, USA. L istening is essential to success in many professions. A physician without a stethoscope is as handicapped as an encumbered without a microphone. Auscultation (from the Latin auscultare, to listen), the procedure of monitoring sounds within organs of [...]
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May
20

The Importance of Listening to the Past

Donna L. Halper, Ph.D. Director (Media Ecology) Global Listening Centre. Associate Professor at Lesley University of Cambridge, Massachusetts, USA. A few weeks ago, I received an interesting lesson about listening. It happened in an unexpected place: an old graveyard, in an out-of-the-way part of Boston, the city where I live. What I learned was something [...]
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May
20

Ethical Listening and Positive Organizational Psychology

Laura Dryjanska, Ph.D. Director (Academia), Global Listening Centre. Director of the Master of Science in Positive Organ-izational Psychology at Biola University, Rosemead School of Psychology. “There is a difference between truly listening and waiting for your turn to talk.” - Ralph Waldo Emerson  Positive Psychology has been a growing, research-based field of study for more [...]
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May
20

Are We Hearing Yet? The Role of “Listening Aids” in Marketing Communication

Professor Sally J. McMillan Ph.D., Director (Global Strategy & Corporate Listening) Global Listening Centre, Professor of Advertising and Public Relations at the University of Tennessee at Knoxville . US. For decades, marketing communication research and practice has focused on the importance of two-way communication (Grunig & Grunig, 1989; Grunig & Hunt, 1984), interactivity (McMillan, 2002a, [...]
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Oct
09

Listening to Each Other in a Challenging World

Around the world, the polarization and radicalization of groups who have lost faith in their fellow humans is increasing. We are seeing a troubling rise in generalizations and manipulative propaganda that encourage dehumanization of our fellow human family members. Stuck in our silos and connecting primarily through technology during COVID-19, we have diminished opportunities for [...]
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Oct
09

Listening as Basic to Serving (Listening Seva, Part 2)

Challenges: feed the hungry, respond to crises and disasters, deal with recessions. Listen. In a previous article, “Listening as Service”, we have explored how we can serve others through safe, effective and compassionate listening: “Listening is built around and is supported by the other essential human behaviors: trust, care, curiosity, reason, and patience.” That article [...]
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Dec
15

“If They Would Only Listen”: Racism as Exemplified in Policing

What are the qualities of listening that are relevant to the discussion of racism? And what is the legacy of racism in American society? This paper explores these issues based on principles from social psychology to explain how racist biases impede empathy and understanding. The starting points are an overview of listening in the context [...]
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Dec
15

Listening: The First Response to Racism

Prejudice against a person’s race is not confined to one country or culture, nor is it a new phenomenon.  But this spring’s agonizing death of George Floyd, witnessed by the world via video, at the hands (and knees) of police, resulted in a world-wide firestorm of protest and violence. New York Times columnist David Brooks, [...]
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