Carol Bishop Mills

Carol Bishop Mills


Director (ACADEMIC), Global Listening Centre.

Prof & Director at School of Com & Multimedia Florida Atlantic University


Dr. Carol Bishop Mills (she/her) is a Professor of Communication Studies and the Director of the School of Communication and Multimedia Studies at Florida Atlantic University. Prior to her current position, she served as the Associate Dean for Undergraduate Studies for the College of Communication and Information Sciences at the University of Alabama.

Dr. Mills is an interpersonal communication and health communication scholar whose work research covers the lifespan from teasing and bullying in childhood through workplace bullying and sexual harassment. Her research has been published in journals such as Journal of Personal and Social Relationships, Communication Education, International Journal of Business Communication, and Workplace Health & Safety. She has served on the editorial board of three journals, and was the co-chair of the National Communication Association’s Anti-Bullying Task Force. She has presented for multiple organizations on the importance of communication skills. Her most recent work focuses on how communicators navigate relationships with disliked others in frenemyships. She believes that listening is the foundational skill that separates positive communication from negative interactions from friendship and family relationships to workplace affiliations, and often separates managers from leaders.