Prof Carole Grau
Past Director, Global Listening Centre.
Ex Faculty : Brooklyn College, New York.
Carole Grau has a successful and rewarding career as a communications professor, consultant, speaker, executive coach, and facilitator of adult learning. She is the founder of Taliaferro/Grau Associates currently Grau Interpersonal Communication.
Carole was a faculty member of Brooklyn College, a division of the City University of New York, for 15 Years. She taught both undergraduate and graduate course work. For 16 years she was an adjunct for Cornell University’s, School of Industrial Labor Relations, Off-Campus College Program. In addition to teaching in the credit program, Carole has conducted speaking and listening workshops for Cornell’s Management Development Program and conflict resolution workshops for the Labor Studies Program. She holds a B.A. and an M.A. from Brooklyn College and an M.Ed. from Teachers College, Columbia University.
A skilled mediator, Carole is certified by the International Center for Cooperation and Conflict Resolution (ICCCR) at Columbia University. She has served on staff as a senior trainer in negotiation & mediation skills. Following a crisis in a New York City community, she developed a curriculum model for a peer mediation program for the New York City Board of Education. She administered that program for three years. She also has established peer mediation and negotiation services in several New Jersey High Schools for students, their faculty and administration. Carole has created negotiation & mediation skills programs in corporate and governmental settings. As a specialist in listening instruction, she has been a consultant for the listening component of the National Teachers Exam. Carole is a dynamic speaker and an insightful listener who consistently models the skills, techniques, and behaviours developed in her workshops.
Carole is a member of many professional organizations. She has presented numerous papers and frequently conducts seminars and workshops for those groups. She has been an active member of the New York Society for General Semantics for more than 10 years and has sat on their Board of Directors. She is a founding member, former Board member, and former elected official of The International Listening Association. In 2001, Ms.Grau received the International Listening Association award for Listening in the Business Sector. In 2010, she was inducted into the International Listening Association’s Hall of Fame, the organization’s highest honor.