Listening in the healthcare encounter is a complex matter–even if it appears easy at first glance. In fact, listening is an underused potential. Listening is about understanding what the patient is saying to draw out the fundamental ideas, while gathering information to find answers and weigh options.
All human progress starts with communication. Without learning from others, understanding challenges and problems, receiving constructive input and feedback that make us grow, and getting our points across, we can never reach our full potential as creative human beings. Yet we are often bad at communication, and what we may perceive as a meaningful dialogue […]
Listening lights the bridge we must cross to know each otherIlluminates our minds to other perspectives I hear you—do you really?Are you thinking of your reply, or trying to understand? What makes something simple so hard? Listening makes us vulnerable-What if the message is a hard truth?Do we brave that possibility or defend our position?The […]