The Pragmatic Case for Effective Listening
Jennifer Grau Director, Global Listening Centre. The fastest, easiest, and least expensive time to correct a miscommunication is when it occurs. Taking action based on misunderstanding wastes time and money. The more people involved, the more time and money wasted. Undoing these actions adds to the problem, and ….. the original task/issue still needs to [...]
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Spiritual Listening
Kay Lindahl, CLP Spiritual listening is at the heart of all relationships. It is what we experience when we become a quiet, safe container into which the speaker is able to express his or her most genuine voice. There is a communion of souls. The way we listen to each other sets a tone for […]
His Holiness Pope Francis on LISTENING–the Vital Hope for Society
“ We must First Listen ” – Pope Francis Following is an extract from the message of His Holiness Pope Francis on the occasion of the 50th World Communication Day celebrated on ( 8th May 2016). “Some feel that a vision of society rooted in mercy is hopelessly idealistic or excessively indulgent. But consider our […]
“Will you stop that!”–Listening Miscues Between Cultures [Or] Listening—the Secret of Japanese Success
"Will you stop that!" implored an American to her grandson fluent in Japanese and who had just returned from a sojourn in Japan.1 He had unconsciously transferred Japanese listening behavior to his conversations in English. He could not help but provide the speaker the rapid fire of nonverbal cueing by a listener in Japanese of [...]
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I am a human being
By: Corine Jansen Director & Chair ( Health ) Global Listening Board It was an early sunny day in May when I went to the house of an old lady. She offered me a cup of tea and took a small table. But not to put my tea on but to put the urn of [...]
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Doctor-Patient Communication, a responsibility for both
By: Corine Jansen Director & Chair (Health), Global Listening Board. Most doctors, health care managers and policy makers will say that the patients’ position is central to health care; but ‘We know best what is best for you’ is still a common attitude. Nevertheless, governments of most European countries want more consumer involvement and also many [...]
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Heart-Strengthening Gifts for Our Children
Mark Brady Hon’ble Director (Neuroscience) Strength of heart seems to be a kind of ineffable quality that we mostly know after we’ve seen it. Last time I suggested the first three of six experiences that we might provide our children – instruction and modeling that I feel ultimately contribute on a variety of levels – [...]
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